FAQ'S

People often ask us this. Can't see what you're looking for, not to worry. Get in touch and one of our team will be able to help!
Unfortunately our team can't work 24/7 (Even though we know they would love too) so all orders placed across the weekend will be processed the next working day.
Enter your order number into Royal Mail's tracking page. Can't find your order number or didn't get one? Contact us and one of our team will be able to help.
Please enter your tracking number in the Royal Mail website to see tracking on your parcel. We run a next day delivery service for all offers over £45. If you cant see your tracking number or need further help, please head over to our contact page and get in touch!
Head over to our Returns / Refunds page for all returns information.
That's okay we get it, some things just aren't quite right. Don't stress, head over to our returns / refunds page and follow the steps provided. Still need help with an order? Head to our contact page and get in touch, one of our team will get back to you within 48 hours!
To help protect your data, and for ease of access, we operate email sign in accounts. Simply input the email associated with your account, then copy the code sent to that email!
Head over to our Contact page and send us a message! One of our team will get back to you within 48 hours!
All active discount codes will visible on our site or via direct emails. Please note that discount codes on third party websites are not genuine, so cannot be used on our site.
All size guides can be seen on our sizing page. We recommend checking each individual products pages to see all the information provided such as model height, weight and product size.
We all want to keep that fresh new outfit looking its best! To do this, we strongly recommend keeping and adhering to the care label located in all our products.
At Helico Clothing we understand the need to do our bit for people and the planet. Head over to our sustainability page to see how we do our bit.
Although we cannot scientifically prove that our products make you look more attractive, many of our existing customers claim to feel so...